Privacy Policy

BACKLINE INDUSTRIES – PRIVACY POLICY

(backlineindustries.co.uk)
Last updated: March 2026

1. WHO WE ARE

Backline Industries operates this website and is responsible for your personal data.

Data Controller:
Backline Industries operates under Tom's Printing Co. ltd
Email: support@backlineindustries.co.uk

2. WHAT DATA WE COLLECT

We may collect and process the following personal data:

2.1 Information You Provide

Name
Email address
Billing address
Shipping address
Phone number
Order details

2.2 Payment Information

Payments are processed securely by third-party providers (e.g. Stripe, PayPal).
We do not store full payment details.

2.3 Technical & Usage Data

IP address
Browser type and version
Device information
Pages visited and time spent on site

2.4 Marketing Data

Email preferences
Subscription status

3. HOW WE USE YOUR DATA

We use your data to:

Process and fulfil orders
Deliver products and services
Communicate about your order
Provide customer support
Improve our website and user experience
Send marketing communications (only where you have opted in)

4. LEGAL BASIS FOR PROCESSING

Under UK GDPR, we rely on:

Contractual necessity – to fulfil your order
Legal obligation – for tax and accounting requirements
Legitimate interests – to improve our services and prevent fraud
Consent – for marketing communications

5. HOW WE SHARE YOUR DATA

We may share your data with:

Payment processors
Shipping and delivery providers
Website hosting and analytics providers

We only share what is necessary and do not sell your personal data.

6. INTERNATIONAL TRANSFERS

Some of our service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place.

7. DATA RETENTION

We retain personal data only for as long as necessary:

Order data: up to 6 years (for legal and tax purposes)
Marketing data: until you withdraw consent

8. YOUR RIGHTS

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time

To exercise your rights, contact:
backlineind@gmail.com

9. COOKIES

We use cookies to:

Improve website functionality
Analyse traffic and behaviour
Support marketing and advertising

You can manage or disable cookies via your browser settings.

10. DATA SECURITY

We take appropriate security measures to protect your data, including:

Secure payment processing
Encrypted connections (SSL)
Restricted access to personal data

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.
Updates will be posted on this page.

13. CONTACT

Backline Industries
Email: backlineind@gmail.com

14. COMPLAINTS

If you are not satisfied with how your data is handled, you have the right to complain to:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk